Mcafee Host DLP client end troubleshooting

Mcafee Host DLP client end troubleshooting

In order to check if the policies applied in the ePO DLP are applied at the client end or not, there is a utility provided by the Mcafee.

Click here to download Mcafee Nitro DLP Diagnostic utility

There are 32bit and 64 bit versions of this diagnostic tool. Use the one that best suits your requirements.

When you double click to run the Diagnostic utility, you will be asked to enter a VALIDATION CODE.

You will have to generate the Validation Code on the basis of Identification code that the utility will provide.

In order to generate the respective Validation Code, you need to login to your ePO server.

Proceed to the menu and click Data Protection and click DLP Policy

Now Go to TOOLS and click AGENT OVERRIDE KEY

once you click on the Generate Agent override key, you will be asked to enter the following details

Depending on how long you want to have the session, from one minute to 30 days you can set up the session and click GENERATE, it will generate a new Validation Code, you can provide it to the end user and it will unlock the Mcafee DLP Diagnostic utility

If you wish to find how to test if Mcafee Host DLP policies are applied to the end machines, following our post

Hope this helps :)